Pamela Denham & Associates (PDA) is a full-service firm specializing in strategic public relations, marketing and image consulting. Founded by Pam Denham in 1998, the agency has expanded to include speaking to large and small groups, mentoring, corporate coaching, customer service training, strategic social media management and email marketing.
For more than 22 years, Pam Denham has passionately helped clients succeed in business by first listening carefully to their needs and next, using a systematic approach to achieve measurable results. She knows what can happen when a business doesn’t have its “house in order.”
It only takes one employee who doesn’t treat everyone with courtesy and respect to translate into negative customer experiences and ultimately lost revenues. She is convinced that, although good news travels fast, bad news can last forever.
As a corporate coach or in group training sessions, Pam offers positive messages that resonate across generations and socioeconomic divides. Her experienced ability to connect and influence have been proven time and again.
This spring marks an exciting transformation for our company. With more than 22 years in business, we recognize that you sometimes need more than new websites, social media plans and expertly-crafted communications to successfully grow your companies. Some of you also need assistance ensuring your employees are working together as efficiently and professionally as possible to best serve your clients.
With that in mind, we are launching a new division: Pamela Denham & Associates: The Service Experience. As you know, it only takes one or two employees who fail to treat everyone with courtesy and respect to translate into negative customer experiences and ultimately lost revenues. We have developed a team approach to corporate training that blends the story-telling talents of a New York Times best-selling author, the credentials of a licensed counselor and the experience of a seasoned professional communicator to reach your employees across a multitude of generations and backgrounds.